FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS
TILQIRIA | https://tilqiria.com
Last updated: October 19, 2026
1. WHAT DOES TILQIRIA SELL?
We feature a changing selection of home, garden and everyday-living merchandise. Visit https://tilqiria.com/collections/all for current listings, prices, and available options. We do not guarantee that an editorial theme corresponds to a permanently stocked category.
2. WHERE CAN I CHECK DIMENSIONS, MATERIALS OR WHAT IS INCLUDED?
Consult each product's description, options and photographs. If you cannot confirm a detail that matters for your purchase, email service@tilqiria.com before placing an order.
3. WHAT CURRENCY IS USED?
The currency actually displayed in checkout controls the amount presented for payment. If available, your payment provider may separately handle foreign-exchange charges.
4. HOW DO I PLACE AN ORDER?
Choose the appropriate item and variant, add it to the cart and proceed through checkout. Review the address, shipping option, total price and payment details before confirming.
5. WILL I GET AN ORDER CONFIRMATION?
A successful order normally generates a confirmation to the email submitted at checkout. Check your inbox and spam folder, and contact us if the confirmation has not arrived.
6. WHEN WILL MY ORDER SHIP?
Our current standard estimate for order preparation is 1–3 business days after payment acceptance. The applicable estimate may change due to stock, verification, holidays or other operational circumstances; see Shipping & Delivery.
7. HOW LONG DOES SHIPPING TAKE?
For standard delivery where available, the current estimated transit time is generally 7–14 business days after dispatch, depending on destination and carrier. This is not a guaranteed arrival date. Check any more specific promise shown during checkout.
8. HOW MUCH IS SHIPPING?
Available methods and fees appear in checkout for your address and selected items. We do not promise free shipping on every order.
9. CAN I TRACK THE PARCEL?
Where tracking is offered, dispatch information is normally sent to the order email. Carrier scans can take time to appear.
10. CAN I CHANGE MY DELIVERY ADDRESS OR CANCEL?
Contact service@tilqiria.com as soon as possible with your order number. A change or cancellation cannot be guaranteed once fulfillment has progressed.
11. WHAT IF AN ITEM ARRIVES DAMAGED, WRONG OR INCOMPLETE?
Contact support promptly with the order number, a description of the problem and photos where available. We will review the issue and provide the remedy required by applicable law and the order terms.
12. HOW LONG DO I HAVE TO ASK FOR A RETURN?
For eligible change-of-mind returns, our standard request period is 30 calendar days after confirmed delivery. Conditions and exclusions are in the Return & Refund Policy. Legal remedies for defective or misdescribed goods remain unaffected.
13. WHERE SHOULD I SEND A RETURN?
Do not return parcels without first receiving authorization and the correct return address from our support team. The company's business mailing address is not the default return location.
14. WHEN WILL AN APPROVED REFUND ARRIVE?
We aim to initiate an approved refund to the original payment method within 5–10 business days after approval; the issuer or bank may need additional time to show the credit.
15. WHO OPERATES THE STORE?
Westforde Ltd is the legal operator of the TILQIRIA storefront. See Company Profile for company details.
16. HOW DO I MAKE A PRIVACY REQUEST?
Contact service@tilqiria.com with “Privacy Request” in the subject. Rights vary by location and law; see our Privacy Policy.
17. HOW CAN I CONTACT YOUR TEAM?
Email service@tilqiria.com or telephone +1 (628) 259-0335. Please share your order number when relevant.
STORE & OPERATOR DETAILS
Brand: TILQIRIA
Website: https://tilqiria.com
Operated by: Westforde Ltd
Principal business / mailing address: 800 S 13th St, Worland, WY 82401, United States
Customer support email: service@tilqiria.com
Customer telephone: +1 (628) 259-0335
Registered agent office (not a returns warehouse): Registered Agents Inc, 30 N Gould St Ste R, Sheridan, WY 82801, United States